Responsible Gaming Policy

Trelquina publishes social entertainment and simulation content intended purely for recreation. We believe interactive social entertainment should stay enjoyable, positive, and balanced. This policy sets out our operating principles, the consumer safeguards we maintain, the self-regulation tools we provide, and the rules designed to discourage compulsive behaviour and protect vulnerable people.

1. Principles of social play and virtual credit

This is a non-monetary social gaming platform in the strictest sense. Anyone engaging with our interactive experiences agrees to these governing principles:

• Every virtual token, coin, score point, and simulation credit within Trelquina has zero real-world worth.
• Under no circumstances can gameplay credits be traded, transferred, cashed out, or converted into money, goods, or valuable consideration.
• Outcomes, leaderboards, levels, and achievements are simulated purely for amusement and social ranking.
• Purchasing optional tokens or gameplay extras alters neither the underlying odds nor your position in any ranking.

2. Keeping minors out

We operate a strict zero-tolerance policy on underage use. Access is limited to individuals who have attained the age of majority where they live, meaning 18 years, or 21 where the local standard demands it.

The following preventative controls and technical measures are in place to block underage access:

• Age declaration checkpoints before entry and during profile setup.
• Automated detection algorithms that flag patterns consistent with underage use.
• Any account discovered to be operated by a minor is suspended at once and permanently removed.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Behavioural awareness

Although no real money is at stake in our simulations, extended screen time and repetitive play can still affect wellbeing, work, and relationships. We ask every participant to reflect honestly on the following:

• Are you playing for hours at a time without regular breaks?
• Does play take priority over work, family, study, or your own health?
• Do you experience restlessness or frustration when you cannot play?
• Do you use gameplay mainly to cope with stress, low mood, or loneliness?
• Is your spending on optional virtual token packs exceeding what you planned?

4. Player controls and self-limitation

To help our community keep healthy habits, Trelquina provides the following safety tools directly in profile settings:

Session notifications

Periodic on-screen notices showing how long you have been playing, prompting regular breaks.

Purchase limits

Configurable daily, weekly, and monthly caps on optional token purchases, preventing unintended spending.

Short-term breaks

The ability to suspend account access for periods from 24 hours up to 30 days.

Long-term exclusion

A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. Fairness of our simulations

We hold to transparent, ethical entertainment throughout. Every game mechanic, virtual spin, and card draw relies on certified industry-standard pseudorandom number generation, producing results that are automated, impartial, and beyond human interference.

6. Independent assistance and support

Should you or a person you care about face distress, compulsive gaming, or trouble controlling screen time, please reach out to one of these accredited bodies for confidential help: